Privacy Policy
Introduction
At Plumber Ryde, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or interact with our website.
Information We Collect
We collect the following types of personal information:
- Name, address, and contact details
- Property information relevant to plumbing services
- Payment and billing information
- Service history and preferences
- Communications with our team
- Website usage data
How We Use Your Information
We use your personal information for the following purposes:
- Providing plumbing services and customer support
- Processing payments and maintaining accounts
- Scheduling and managing service appointments
- Communicating about services and promotions
- Improving our services and website experience
- Complying with legal obligations
Information Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include data encryption, secure servers, and regular security assessments.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Professional advisers and consultants
- Regulatory authorities when required by law
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with privacy authorities
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about our Privacy Policy or how we handle your information, please contact us at [email protected]
Last Updated: November 2024